Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to joydebby889@gmail.com.
We specialise in premium raw human hair, including bundles, closures, frontals and wigs.
Yes. Our raw hair is 100% human hair and can be washed, styled, curled, straightened and professionally coloured.
Raw hair is human hair that has not been chemically processed to alter its natural texture. As it comes from individual donors, slight variations in colour and texture are completely natural.
With proper installation, maintenance and care, our raw hair can be reused and enjoyed for an extended period. Longevity will depend on how the hair is handled and maintained.
Ready to Ship wigs are already prepared and available for dispatch. Pre-Order wigs are prepared after your order is placed and require additional processing time.
Our wigs are available in Small, Medium and Large. Please refer to our wig size guide before ordering to select the best fit.
Yes. Our raw human hair can be professionally bleached and coloured. We recommend using an experienced hair colourist, particularly for major colour transformations.
Yes. We deliver throughout the UK and ship to selected international destinations. Shipping costs and estimated delivery times will be provided at checkout.
Please contact us as soon as possible with your order number and clear photos or videos of the item. We will review the issue and provide an appropriate resolution in line with our Returns & Refund Policy.
Use good-quality hair-care products, detangle gently from the ends upwards and avoid excessive heat. We recommend using a heat protectant whenever heat styling your hair.